Frequently asked questions.
Everything about selling, getting paid and running your storefront. Cannot find an answer? Email hello@ffindshop.in.
Getting started
What kind of assets can I sell on FFINDSHOP?
Anything that can be delivered digitally: PDFs, ebooks, study notes, presets, LUTs, Notion and Canva templates, spreadsheet trackers, beat packs, sample packs, Procreate brushes, project files, worksheets, wallpapers and recorded courses. If a buyer can download it or access it through a private link, you can sell it.
Do I need a website or a company to start?
No website and no company registration are required to publish your first product. You need a valid email, a bank account in your name and the identity details required for payouts.
Payments
How and when do I get paid?
Earnings collect in your FFINDSHOP balance as orders come in. Payouts run weekly to the bank account linked to your seller profile. Your first payout unlocks once you complete the short KYC step required by our payments partner.
Can my fans really pay using just UPI?
Yes. Checkout is UPI-first, so buyers can pay with GPay, PhonePe, Paytm, CRED or any UPI app in a couple of taps. Cards, netbanking and wallets are available as fallbacks through the payment gateway.
Can I sell to buyers outside India?
Domestic UPI is the primary checkout experience. International cards can be enabled on request through the payment gateway, with settlement in INR. Reach out to support before you plan an international launch.
Pricing
What does FFINDSHOP charge?
A flat plan fee — Free at ₹0, Standard at ₹399/month and Premium at ₹699/month (annual plans include two months free). We charge 0% commission on your product sales. Standard payment processing charges apply per transaction as per your merchant agreement.
Is there a free plan?
Yes. The Free plan includes 4 products, files up to 5 MB each, UPI-first checkout, instant delivery and a basic sales dashboard. Standard (₹399/month) raises this to 10 products at 25 MB per file with a Facebook Pixel, custom branding and analytics. Premium (₹699/month) is unlimited products at 50 MB per file with every integration and full design control.
Trust & safety
How does FFINDSHOP prevent piracy?
Every order generates a unique, time-limited download link tied to the buyer's email. Downloads are rate-limited and links expire. No system stops screenshotting entirely, but it makes casual resharing far less convenient than a Google Drive link.
Growth
How do I share my storefront on Instagram?
Copy your storefront link from the dashboard and add it to your Instagram bio, story link or direct messages. You can also share the same link on YouTube, WhatsApp and anywhere your audience follows you.
Payouts
How long do refunds and disputes take?
Digital products are generally non-refundable once downloaded, but you can approve a goodwill refund from your dashboard. Disputes raised through the payment gateway are reviewed within 5–7 working days, and the amount is held until resolution.
Branding
Can I use my own branding?
Every plan includes your name, photo, bio and accent colour. Standard adds custom branding and colours plus advanced storefront customisation. Premium unlocks full design control — templates, fonts, layouts — and removes all FFINDSHOP branding from the buyer experience.
Support
How do I reach support?
Email hello@ffindshop.in with your account email and order ID. We reply within one working day. Creator payouts and account issues are prioritised.
Still stuck?
Send us the email on your account and a one-line description of the issue. We reply within one working day.
Ready to sell your first digital product?
Create your storefront, upload a file and share one link. You can be live in under two minutes — no credit card required.